Choose your kilo boxes or unit bundles, add them to the cart and pay online by card, PayPal or Klarna. There is no minimum order: you can start with a single box. EU companies enter their VAT number in the cart to buy VAT-free. Prefer to pick the garments yourself? Book a Video Handpick or visit our warehouse in Naples.
No minimum for online orders: you can start with a single box. Shipping in Europe is free on orders over €900. Handpick and Video Handpick sessions have a minimum spend of €500; custom orders from the price list start from 200 kg.
Preparation takes 2-6 working days (every box is handpicked and packed to order; premium, Y2K and designer selections can take a little longer), then courier delivery takes 3-7 working days in Europe. Clearance boxes need no preparation: ordered on their own, they are dispatched within 72 hours. You receive the tracking number as soon as the parcel leaves.
Check your boxes on arrival and report any issue (weight, categories, quality) within 48 hours by email, with photos. Returns are accepted within 14 days of delivery; return shipping is at the customer's expense. Once we receive and check the goods we refund you or issue a store credit within 14 working days. Lost parcels are refunded or reshipped as soon as the courier confirms the loss in writing.
EU companies: enter your valid EU VAT number in the cart and VAT is removed at checkout (reverse charge). Customers in Italy pay 22% VAT. Outside the EU (UK, Switzerland, Norway, USA and other countries) no Italian VAT is charged, but customs duties and import taxes of your country are not included and are paid on arrival.
